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• remain calm
• exchange information with the other party;
  - Name, Address, Phone#, Insurance, Drivers License
• contact authorities
• get witnesses information and statements if possible
• Seek medical attention
  
• don’t be bullied, or be a bully
• don’t accept responsibility, let the investigator decide who is responsible
• call for family backup if needed
• don’t repair vehicle before claim settled
• take pictures if possible
• contact your insurance broker/notify insurance company
• assist insurer’s negotiations
• forward all legal documents received to your insurer
• Follow up Medical Attention