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remain calm
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exchange information with the other party;
- Name, Address, Phone #, Insurance, Drivers License
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contact authorities
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get witnesses information and statements if possible
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seek medical attention
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take pictures if possible
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don't be bullied, or be a bully
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don't accept responsibility, let the proper authorities and the insurance investigator decide who is responsible
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call for family backup if needed
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don't repair vehicle before liability has been settled
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contact your insurance broker/notify insurance company
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assist insurer’s negotiations
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forward all legal documents received to your insurer
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follow up with required medical treatment
